The 3 Biggest IT Challenges All Outsourcing Companies Will Continue to Face this Year and Would They Ever be Resolved?

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Staying stagnant should never be an option in today’s digital era. There would always be constant shifts in this industry and the IT part endures it the most. It’s not always a work in a park. Planning, migration, and implementation are all part of this experimental process when anticipating and taking on these shifts. So what are we up against this year? There are good ones and bad ones ahead, but those bad ones have been a long-standing challenge. Would they be finally taken down this year? Let’s find out.

Shifting to Centralization and Standardization

We may have seen a lot of companies shifting to standardization, but it is not over yet as more and more companies are embracing this shift and those who have embraced it are still struggling to get this done. But the benefits are clearly worth the struggle, as shifting to centralization results to increased scalability and automation within the IT system. Companies looking to reducing their dependency on multiple IT vendors and migrating to a single serving center can see improvements in serving all company departments and decreased in costs and energy consumption. However, some are adamant to shifting to a centralized shared service due to fear of data loss and security concerns.

Security Threats Increases

Every company should be wary of security as data breaches abound 2015 causing increased fear and paranoia among businesses. There were 781 reported cases of data breaches, but the most shocking of all is what happened to AT&T on April 2015 where the company lost $25 million due to a fine imposed by the FCC and possibly even more as some customers may have pulled out – out of fear. This caused AT&T to pull out some of their operations outside the US which caused thousands of jobs loss all over outsourcing companies all over the world.

And this is something that might not be resolved in the near future as the threat profile changes every day and every layer of protection we make comes another threat that becomes harder to block. Security providers are faced with a challenge to give a consistently covered security solution protecting data regardless where it is located because of the pace threat actors exploit loopholes using creative ways to leave as much damage as possible.

To Bimodal or Not Bimodal?

There is an increasing debate whether Bimodal IT is the way to go for increased growth or would it do more harm than good. Running two separate IT systems, one (mode 1) focusing on reliability, is traditional, slow and IT-centric. And the other one (mode 2) which is focusing on agility, is fast, and business-centric. The industry is still split whether to follow the Bimodal IT approach or not, and has received a lot of flack calling it harmful and a recipe for disaster, urging to converge rather than divide. Conflict will be inevitable and companies are advised to analyze every aspect of their business’ nature, operations and logistics before taking in the plunge.